Simulated workplaceCAQA Foundations Community Hub is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FSKCAQA FoundationsSimulated workplace
Simulated workplace
Scenario · Programs and Administration

Prepare the agenda and take the minutes

You are a learner on placement in Programs and Administration.

Intermediate3 to 4 hours8 tasks
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The situation

What has happened

The all staff meeting is on Wednesday 23 September at 2:00 pm in learning room 1. Leila Haddad has asked you to prepare the agenda, take the minutes and put every action on the Task Board. The standing items are safety and hazards, actions from the last meeting, bookings and events this month, learner and volunteer news and other business. This month there are two extra items: the seniors morning tea on 22 September and the fridge 2 repair. Leila has also given you a table from the Task Board showing how many actions were closed on time in each of the last three months, 78 percent, 81 percent and 84 percent, and wants it reported at the meeting.

Your brief. Produce a clear agenda and send it out two days before the meeting, take accurate minutes that record decisions and actions with a name and a date, report the actions closed on time figures correctly, update the Task Board and type up the minutes for Leila's approval within two working days.
Read the work request in your inbox
Tasks

Deliverables

  • Agenda sent two days before the meeting
  • Completed minutes with decisions and actions
  • Task Board entries for every action
  • Sentence describing the actions closed on time trend

Documents to use

Systems to use

Task Board

The hub's shared list of routine tasks, meeting actions, repair requests and event jobs, with who is doing each one and when it is due.

Room and Program Bookings

Bookings for the learning rooms, computer room, hall and programs, with the group, contact, time, equipment and confirmation status.

For trainers and assessors

Units of competency

Current on training.gov.au for the Foundation Skills Training Package as at 10 September 2026.

FSKOCM004Use oral communication skills to participate in workplace meetings
FSKWTG009Write routine workplace texts
FSKDIG003Use digital technology for non-routine workplace tasks
FSKLRG018Develop a plan to organise routine workplace tasks
FSKNUM019Interpret routine tables, graphs and charts and use information and data for work

Qualifications

FSK20119Certificate II in Skills for Work and Vocational Pathways
Assessor notes

What to look for

Evidence guide

Look for an agenda that follows the template and was sent on time, minutes that record decisions and actions clearly and separate decisions from discussion, and Task Board entries that match the minutes. The trend statement must be correct. In the meeting the learner must speak clearly when reporting and reading actions, and ask for clarification when needed. Check the typed minutes are accurate and were sent for approval within two working days.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.