Simulated workplaceCAQA Foundations Community Hub is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FSKCAQA FoundationsSimulated workplace
Simulated workplace
Controlled documents

Document library

Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.

14 documentsFormPlanPolicyProcedureRegisterTemplate
CodeDocumentTypeOwnerVersionNext review
FND-POL-001Work Health and Safety Policy
This policy says how Foundations Community Hub keeps staff, learners, volunteers, contractors and visitors safe in the c
PolicyCentre Manager3.018 February 2027
FND-POL-002Food Safety and Hygiene Policy
This policy sets the food safety rules for Sprout Cafe and the community meals program so that food served to the public
PolicyCafe Supervisor2.46 March 2027
FND-POL-003Inclusion, Respect and Code of Conduct Policy
This policy sets the standard of behaviour for everyone at the hub and explains how the hub makes sure every person is w
PolicyCentre Manager2.122 April 2027
FND-POL-004Privacy and Information Policy
This policy explains how the hub collects, uses, stores and protects personal information about learners, volunteers, st
PolicyPrograms and Administration Coordinator1.612 November 2026
FND-PRO-001Cafe Opening and Closing Procedure
This procedure lists the steps for opening Sprout Cafe in the morning and closing it in the afternoon so that the cafe i
ProcedureCafe Supervisor3.26 March 2027
FND-PRO-002Front Desk and Room Booking Procedure
This procedure describes how front desk workers greet visitors, answer the phone, take messages and book rooms, the hall
ProcedureFront Desk Coordinator2.09 January 2027
FND-PRO-003Cash Handling and End of Day Procedure
This procedure sets out how money is handled at the cafe, the op shop and the front desk, from the morning float to the
ProcedurePrograms and Administration Coordinator2.327 May 2027
FND-PRO-004Op Shop Donation Sorting and Pricing Procedure
This procedure describes how donated goods are received, sorted, priced and put on display at the Carrum Downs op shop,
ProcedureOp Shop Coordinator1.815 July 2027
FND-FRM-001Incident and Hazard Report Form
Anyone at the hub uses this form to report an injury, a near miss, a hazard, a spill, a broken item or an upset customer
FormCentre Manager2.218 February 2027
FND-FRM-002Learner Enrolment and Support Needs Form
Learning centre staff complete this form with each new learner during enrolment week to record who they are, what they w
FormLearning Centre Coordinator3.120 January 2027
FND-TPL-001Cafe Stock Count and Order Sheet Template
Cafe workers use this template every Thursday to count the stock on hand, work out what is needed for the week ahead and
TemplateCafe Supervisor2.06 March 2027
FND-TPL-002Team Meeting Agenda and Minutes Template
Coordinators and learners on placement use this template to prepare the agenda for a team meeting, record what was decid
TemplatePrograms and Administration Coordinator1.43 June 2027
FND-REG-001Cleaning and Temperature Log Register
This register is the cafe's daily record of fridge, freezer and display temperatures and completed cleaning tasks, and i
RegisterCafe Supervisor2.16 March 2027
FND-PLN-001Emergency Management and Evacuation Plan
This plan tells everyone at the hub what to do in a fire, medical emergency, gas leak, threatening person or severe weat
PlanGarden and Facilities Coordinator2.530 April 2027