Simulated workplaceCAQA Foundations Community Hub is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FSKCAQA FoundationsSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
MD

Marcus Delaney

Centre Manager
Executive · he/him

Marcus has managed the hub for nine years and reports to the volunteer committee on funding, safety and the social enterprise cafe.

RM

Rosa Mancini

Cafe Supervisor
Sprout Cafe · she/her

Rosa runs Sprout Cafe, holds the food safety supervisor role and has trained more than two hundred learners on cafe shifts over six years.

JK

Josh Kelly

Cafe Trainer and Barista
Sprout Cafe · he/him

Josh works alongside learners on the coffee machine and counter, and started at the hub as a learner himself four years ago.

AG

Amrit Gill

Learning Centre Coordinator
Adult Learning Centre · she/her

Amrit coordinates the foundation skills courses, enrolment weeks and work placements and has taught adult literacy and numeracy for twelve years.

DH

Deb Halloran

Front Desk Coordinator
Front Desk and Community Information · she/her

Deb runs the front desk and the bookings system and trains the volunteers and learners who staff reception, and has been at the hub for fifteen years.

ML

Mei Lin Chen

Front Desk Officer
Front Desk and Community Information · she/her

Mei Lin staffs the front desk three days a week, takes bookings and helps visitors with printing and forms, and joined the hub two years ago.

BT

Bao Tran

Op Shop Coordinator
Community Op Shop and Warehouse · he/him

Bao runs the Carrum Downs op shop and sorting warehouse with a team of volunteers and learners, and has managed retail stores for twenty years.

WC

Wayne Cooper

Garden and Facilities Coordinator
Community Garden and Facilities · he/him

Wayne looks after the garden, grounds and building, runs the weekly hazard inspection and has been the hub's handyman and gardener for seven years.

LH

Leila Haddad

Programs and Administration Coordinator
Programs and Administration · she/her

Leila keeps the rosters, minutes, banking and funding reports on track and has run the hub's administration for five years.

SN

Sam Ngata

Volunteer Coordinator
Programs and Administration · they/them

Sam recruits, screens and rosters the hub's sixty volunteers and runs the monthly volunteer catch-up, and joined the hub three years ago.