For trainers and assessors
How to use CAQA Foundations Community Hub with your students, what is included, and the mapping to the Foundation Skills Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Foundation Skills Training Package, release 2.0, developed by Department of Employment and Workplace Relations (Interim)). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Open the cafe for the day Sprout Cafe | Entry | FSKRDG005 Read and respond to simple and familiar workplace proceduresFSKNUM004 Use basic and familiar metric measurements for workFSKOCM002 Engage in short and simple spoken exchanges at workFSKWTG003 Write short and simple workplace informationFSKLRG005 Use strategies to plan simple workplace tasks | FSK10219 Certificate I in Skills for Vocational Pathways |
| Count the stock and prepare the weekly order Sprout Cafe | Intermediate | FSKNUM014 Calculate with whole numbers and familiar fractions, decimals and percentages for workFSKNUM015 Estimate, measure and calculate with routine metric measurements for workFSKWTG008 Complete routine workplace formatted textsFSKRDG009 Read and respond to routine standard operating proceduresFSKDIG002 Use digital technology for routine and simple workplace tasks | FSK20119 Certificate II in Skills for Work and Vocational Pathways |
| Take bookings and messages at the front desk Front Desk and Community Information | Entry | FSKOCM003 Participate in familiar spoken interactions at workFSKWTG005 Write simple workplace formatted textsFSKDIG002 Use digital technology for routine and simple workplace tasksFSKRDG007 Read and respond to simple workplace informationFSKNUM002 Use beginning skills related to time and 2D shapes for work | FSK10219 Certificate I in Skills for Vocational Pathways |
| Walk the garden and report a hazard Community Garden and Facilities | Entry | FSKRDG001 Recognise extremely short and simple workplace signs and symbolsFSKRDG004 Read and respond to short and simple workplace informationFSKWTG002 Write short and simple workplace formatted textsFSKOCM001 Participate in highly familiar spoken exchangesFSKLRG002 Identify strategies to respond to short and simple workplace problems | FSK10119 Certificate I in Access to Vocational Pathways |
| Reduce old stock and build the weekly sales table Community Op Shop and Warehouse | Intermediate | FSKNUM008 Use whole numbers and simple fractions, decimals and percentages for workFSKNUM012 Use familiar and simple data for workFSKNUM013 Construct simple tables and graphs for workFSKRDG010 Read and respond to routine workplace informationFSKLRG009 Use strategies to respond to routine workplace problems | FSK20119 Certificate II in Skills for Work and Vocational Pathways |
| Help at enrolment week and write your own learning plan Adult Learning Centre | Intermediate | FSKLRG001 Prepare to participate in a learning environmentFSKLRG010 Use routine strategies for career planningFSKLRG011 Use routine strategies for work-related learningFSKWTG009 Write routine workplace textsFSKOCM004 Use oral communication skills to participate in workplace meetings | FSK20119 Certificate II in Skills for Work and Vocational Pathways |
| Prepare the agenda and take the minutes Programs and Administration | Intermediate | FSKOCM004 Use oral communication skills to participate in workplace meetingsFSKWTG009 Write routine workplace textsFSKDIG003 Use digital technology for non-routine workplace tasksFSKLRG018 Develop a plan to organise routine workplace tasksFSKNUM019 Interpret routine tables, graphs and charts and use information and data for work | FSK20119 Certificate II in Skills for Work and Vocational Pathways |
| Review your placement and plan your next step Adult Learning Centre | Intermediate | FSKLRG006 Participate in work placementFSKLRG007 Use strategies to identify job opportunitiesFSKLRG010 Use routine strategies for career planningFSKWTG009 Write routine workplace textsFSKOCM003 Participate in familiar spoken interactions at work | FSK20119 Certificate II in Skills for Work and Vocational PathwaysFSK10219 Certificate I in Skills for Vocational Pathways |
All 3 current qualifications in FSK
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| FSK10119 | Certificate I in Access to Vocational Pathways | Certificate I | Featured here |
| FSK10219 | Certificate I in Skills for Vocational Pathways | Certificate I | Featured here |
| FSK20119 | Certificate II in Skills for Work and Vocational Pathways | Certificate II | Featured here |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers and assessors use this site?
Choose a scenario that matches the foundation skills units you are assessing, give the learner the role and the inbox message, and let them work through the tasks using the documents and systems. The assessor notes list the evidence to look for, and the levels run from Entry to Intermediate to match Certificate I and II.
How do learners sign in?
Learners open the site and choose a role from the people page or a scenario. No password is needed. Each learner's records are kept in their own browser session so they do not overwrite each other.
Where are the records learners create kept?
Entries in the Room and Program Bookings, Cafe and Shop Daily Log, Learner Register, Incident and Hazard Register and Task Board are saved in the learner's browser and can be exported as a file for their portfolio. Nothing is sent to CAQA or to any real organisation.
How do I reset the systems to the starting records?
Each system has a reset control that restores the eight seed records. Resetting clears the learner's own entries, so export first if they are needed as evidence.
Can I make the reading level easier or harder?
Yes. The documents are written in plain language for adult foundation learners, and CAQA can supply simplified versions of any procedure or form, or add scenarios at a higher level, for your RTO.
Is any of this a real organisation or real person?
No. Foundations Community Hub, its staff, learners, suppliers and records are fictional and were written for assessment. The laws, standards and regulators named in the documents are real so that learners meet the frameworks they will find at work.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.