Simulated workplaceCAQA Foundations Community Hub is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FSKCAQA FoundationsSimulated workplace
Simulated workplace
Department

Community Op Shop and Warehouse

Receives, sorts, prices, displays and sells donated clothing and household goods at Carrum Downs. The team keeps the warehouse safe and tidy, records weekly sales and stock, runs the register, and gives learners and volunteers practice in sorting, measuring, pricing, handling cash and reading safety signs.

Op Shop Coordinator3 staff
Home/Departments/Community Op Shop and Warehouse
Responsibilities

What the team is accountable for

  • Receiving and sorting donations
  • Pricing, tagging and display
  • Register operation and end of day reconciliation
  • Warehouse safety and manual handling
  • Weekly sales and stock reporting
Performance measures

How we know it is working

$2,150
Weekly sales
120
Donations sorted per week (bags)
under $5
Register variance
People

Who works here

BT

Bao Tran

Op Shop Coordinator

Bao runs the Carrum Downs op shop and sorting warehouse with a team of volunteers and learners, and has managed retail stores for twenty years.