Op Shop Donation Sorting and Pricing Procedure

Purpose. This procedure describes how donated goods are received, sorted, priced and put on display at the Carrum Downs op shop, and how unsaleable items are disposed of.

1.Receiving donations

Donations are accepted only during opening hours at the warehouse door. Thank the donor and place bags on the receiving bench, not on the floor. Do not accept mattresses, car seats, helmets, electrical items without a test tag, or anything wet or soiled. Give the donor the leaflet that explains what the shop accepts.

2.Safety when sorting

Wear gloves and closed shoes. Open every bag on the bench and look before you put your hand in, because bags sometimes contain broken glass, needles or sharp objects. Lift bags with your knees bent and ask for help with anything heavy or awkward. Report any sharp or dangerous item to the coordinator and put it in the sharps container.

• Gloves and closed shoes at all times in the warehouse
• Look before you reach into a bag
• Lift with bent knees, keep the load close, ask for help over 15 kilograms
• Keep walkways clear and bags off the floor

3.Sorting

Sort items into the labelled tubs: clothing by type and size, shoes in pairs, books, kitchen, linen, toys and bric-a-brac. Check each item for stains, holes, missing parts and safety recalls. Items that cannot be sold go to the recycling or rubbish tubs as marked on the wall chart.

4.Pricing

Price items using the price guide on the wall. Standard prices apply for most clothing and household items, and the coordinator prices anything unusual or valuable. Write the price clearly on the tag with the date it went out. Items that have been on the floor for four weeks are reduced by half and marked with a red tag.

5.Display

Hang clothing by type and size in the order shown on the rack labels. Fill the racks and shelves to the level shown in the display photos. Put new stock out at the front and rotate older stock. Keep the shop floor tidy and the aisles clear.

6.Records

Count the number of bags received and sorted each day and write it on the daily sheet. The coordinator will record weekly bags sorted, sales and stock in the daily log system for the weekly report.