Cafe Opening and Closing Procedure

Purpose. This procedure lists the steps for opening Sprout Cafe in the morning and closing it in the afternoon so that the cafe is safe, clean and ready for customers every day.

1.Before you start

Wash your hands, put on a clean apron, tie back your hair and check the whiteboard for today's specials and any notes from yesterday. Sign in on the roster. The supervisor or trainer will tell you which opening tasks are yours.

2.Opening checks (7:00 am to 7:30 am)

Check and record the fridge, freezer and display cabinet temperatures in the Cleaning and Temperature Log Register. Turn on the coffee machine and let it heat for 20 minutes. Check the milk, bread and pastry deliveries against the delivery record and put stock away. Fill the sanitiser bottles and set out the boards and knives.

• Fridge 1, fridge 2 and freezer temperatures written in the log
• Display cabinet on and at temperature before food goes in
• Coffee machine on, grinder filled, milk jugs clean
• Float counted and $200 confirmed in the till
• Tables wiped, chairs down, floor clear

3.Opening the doors (7:30 am)

Turn the sign to Open, unlock the front door and put out the footpath sign. Check that the allergen chart and the price list are on display. Greet every customer within a minute of them arriving.

4.During the shift

Clean as you go. Wipe benches after each food task, wash utensils and boards straight away, and keep the floor dry. Record any customer complaint, spill, cut or burn on the Incident and Hazard Report Form and tell the supervisor.

5.Closing checks (2:30 pm to 3:00 pm)

Turn the sign to Closed and bring in the footpath sign. Throw out food that has been on display and label and refrigerate what the supervisor says to keep. Clean and sanitise the benches, boards, sinks and coffee machine following the cleaning schedule and tick the log. Record the closing temperatures. Count the till with the supervisor and complete the end of day sheet.

6.Leaving

Take rubbish and recycling to the bins, mop the floor, turn off the coffee machine, oven and lights, and check that fridges are running and doors are locked. Write any note for tomorrow on the whiteboard. Sign out on the roster.