Sprout Cafe
Runs the social enterprise cafe where learners train on real shifts. The team opens and closes the cafe, serves customers, makes coffee and food, keeps the food safety logs, counts stock and places orders, and gives learners a safe place to practise reading procedures, measuring, counting money and talking with customers.
What the team is accountable for
- Opening, closing and daily cleaning
- Food safety logs and temperature checks
- Customer service, orders and cash handling
- Stock counts and supplier orders
- Learner shift training and feedback
How we know it is working
Who works here
Rosa Mancini
Rosa runs Sprout Cafe, holds the food safety supervisor role and has trained more than two hundred learners on cafe shifts over six years.
Josh Kelly
Josh works alongside learners on the coffee machine and counter, and started at the hub as a learner himself four years ago.
Where the work is recorded
Cafe and Shop Daily Log
The daily trading record for Sprout Cafe and the op shop: sales, float and count, stock orders, waste and the supervisor's check.
Incident and Hazard Register
Every injury, near miss, hazard, spill, broken item and difficult visitor across both sites, with what was done and whether it is fixed.
Task Board
The hub's shared list of routine tasks, meeting actions, repair requests and event jobs, with who is doing each one and when it is due.
Assessment tasks in this department
Documents the scenarios use
- Cafe Opening and Closing Procedure Procedure
- Cash Handling and End of Day Procedure Procedure
- Cleaning and Temperature Log Register Register
- Food Safety and Hygiene Policy Policy
- Cafe Stock Count and Order Sheet Template Template